Effective Date: Feb 27, 2025

At nbquinnltd.com, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We may collect and process the following data about you:

Personal Identification Information: When you register on our website or place an order, we may collect your name, email address, phone number, billing address, shipping address, and payment details.
Technical Data: This includes information about your visit to our website, such as your IP address, browser type, device type, and the pages you visited. This data helps us improve the functionality and performance of our website.
Cookies and Tracking Technologies: We use cookies to enhance your browsing experience and collect data regarding your preferences, actions, and interactions on our site. You can control cookie settings through your browser.
2. How We Use Your Information

We use the information we collect for the following purposes:

To Process Orders: To fulfill and manage your orders, including processing payments and shipping products to you.
Customer Service: To respond to your inquiries, manage returns, exchanges, or other customer service requests.
Personalization: To provide you with personalized content, product recommendations, and marketing communications that may interest you.
Marketing: To send promotional emails or newsletters with updates, special offers, or product information. You can opt-out of marketing communications at any time.
Improving Our Services: To analyze how customers interact with our website, which helps us improve its usability and enhance the overall customer experience.
Legal Compliance: To comply with legal obligations or protect our legal rights.
3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your personal information with third-party service providers who assist with processing payments, shipping products, and other essential services.
Legal Requirements: We may disclose your information if required by law or to protect our rights, such as in cases of fraud prevention or legal disputes.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner as part of the transaction.
4. Data Security

We take the protection of your personal information seriously and implement appropriate technical and organizational measures to secure it. We use SSL (Secure Socket Layer) encryption to protect your sensitive data during transactions. However, no method of data transmission or storage is entirely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

Access: Request a copy of the personal data we hold about you.
Correction: Request that we correct any inaccuracies in your personal data.
Deletion: Request the deletion of your personal data, subject to certain legal exceptions.
Opt-Out of Marketing Communications: You can opt out of receiving promotional emails by following the unsubscribe instructions in the email or contacting us directly.
Data Portability: Request to receive your personal data in a structured, commonly used, and machine-readable format.
To exercise these rights, please contact us at [insert contact details].

6. Cookies

Our website uses cookies to enhance your experience. Cookies are small files stored on your device that allow us to remember your preferences and track your activities on our website. You can adjust your browser settings to block or delete cookies; however, doing so may affect the functionality of our website.

7. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update the policy, we will post the revised version on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Business Name: NB Quinn Ltd

Phone Number: +44 07308510306

Support Email: support@nbquinnltd.com

Office Hours: Monday to Friday, 9 AM to 6 PM (Office open during these hours)

Customer Support: Available 24/7 for all your queries and assistance

Business Address: 182, 184 High St N, London E6 2JA